Returns are simple. If you choose to return for a refund, we’ll give you a prepaid return-shipping label and a refund for the amount you paid for the returning item, minus a 10% restocking fee.
You must have a return authorization number for ALL returns. Contact Customer Service at [email protected]
- Items must be sent back within 7 days from the purchase date, though during the holiday season (November 1 – January 1) we’ll give you up to 14 days from the purchase date to make gift-giving easier
- Items must be unworn and include all original tags and packaging.
- Place the shoes in the original shoe box and ship the shoe box back in a separate shipping box (either the original shipping box the shoes came in or a shipping box with no other exposed labels). Placing the shipping label on the shoe box will result in a denial of refund.
- All original packaging should be included. Place the shoes in the original shoe box and ship the shoe box back in a separate shipping box (either the original delivery box or a shipping box with no other exposed labels)
- You’ll be provided with a prepaid return-shipping label for each item
- Items should always be mailed back to 2020jerseys.com, not the manufacturer
- Refunds are applied via the original payment method within 5 business days of receipt at our warehouse
- Unfortunately, we cannot reimburse any expedited shipping fees added to your original order
- Credits can take an additional 2 – 10 business days to post to your account, depending on your credit card
SENDING IT BACK TO US
Once You Receive Your Shipping Label:
- Repackage unworn items exactly how you received them — shoe boxes, bags, tags, and all
- Place everything in your shipping box and tape your new shipping label over the original one
- Take your sealed box to any UPS location or drop-off location.
DONE – WE’LL TAKE IT FROM HERE!
- We’ll give you a refund (minus a 10% restocking fee)
- Please note: At this time we are unable to process exchanges, but if you provide a new order number to Customer Service, we will happily waive your restocking fee.